TLI Software (P) Ltd. has implemented a well-established and documented quality management system which is subjected to continual improvement in accordance with the ISO 9001:2000 standards. In TLI, the quality objectives are defined for each process and these objectives and they are measured by relevant process metrics. These process metrics are analyzed on a continuous basis to determine the :
A] Effectiveness of the process
&
B] Tool for continuously improving the process
The various processes identified and established at TLI after identifying the criteria and methods to ensure that both the operation and controls are effective.
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